Mercedes-Benz Supplier Academy

SQMS Complaint Management (0 km)

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SQMS Complaint Management 8D

The process "complaints management" and the processing of the process steps in the IT system SQMS are explained within the framework of the training.

Topics

Processes 8D Report and test report / series as well as implementation in the IT system SQMS, Administration

Aim

The participants are given an introduction to the complaints process and acquire the ability to use the online-based system SQMS in the operational business safely.

Content

Prerequisites for participation

Target audience

The course is primarily aimed at employees of Daimler AG's suppliers with operational responsibility (user) for dealing with complaints.

Qualification Certificate

Certificate of Attendance

Duration

0,5 days

Literature

VDA 4

Important Advice

Since the training is a half-day training, we urge you to pay attention to the starting times, as recorded in the individual invitation.

Dates

Date Location Language Price
08 Oct 2020 08:00 - 12:00 Mexico City, Mexico Spanish 5000.00 MXN
03 Dec 2020 08:00 - 12:00 Mexico City, Mexico Spanish 5000.00 MXN