SQMS Complaint Management (0 km)

Print

SQMS Complaint Management 8D

The process "complaints management" and the processing of the process steps in the IT system SQMS are explained within the framework of the training.

Topics

Processes 8D Report and test report / series as well as implementation in the IT system SQMS, Administration

Aim

The participants are given an introduction to the complaints process and acquire the ability to use the online-based system SQMS in the operational business safely.

Content

  • Underlying disturbance message
  • Accept, edit, reject 8D report
  • Feedback Logic
  • Check, accept, reject and search the test report / series
  • Administration (representative regulation, Supplier contact, LQI)

Prerequisites for participation

  • Basic knowledge in the complaint process (8D method)
  • Basic knowledge of the SQMS software and the Daimler Supplier Portal

Target audience

The course is primarily aimed at employees of Daimler AG's suppliers with operational responsibility (user) for dealing with complaints.

Qualification Certificate

Certificate of Attendance

Duration

0,5 days

Literature

VDA 4

Important Advice

Since the training is a half-day training, we urge you to pay attention to the starting times, as recorded in the individual invitation.

Dates.

Date Location Language Price
08 Oct 2020 08:00 - 12:00 Mexico City, Mexico Spanish 5000.00 MXN Book Now
03 Dec 2020 08:00 - 12:00 Mexico City, Mexico Spanish 5000.00 MXN Book Now