QM-Manager Module IV: Auditor in the Automotive IndustryPrint
In this module, we teach the basics for ISO 9001 and the ISO 19011 requirements as well as the procedures for planning and conducting internal audits with the process approach. You will learn to plan and conduct management system audits with the automotive approach and to evaluate the results appropriately using the PDCA approach. We teach you interview techniques that you can use to motivate interview partners.
With this qualification, you can develop and manage audit programmes, plan and conduct internal audits as well as evaluate and report audit findings. You will learn interview techniques that you can apply in audits in a targeted manner.
- Structure and content of ISO 9001
- Qualification criteria for auditors (ISO 19011)
- Audit interview techniques
- Audit simulation with coaching
Prerequisites for participation
Technical and/or business management training, experience in the automotive industry, personal characteristics according to ISO 19011 (clause 7.2).
Specialists in all fields, quality specialists and representatives, staff members from improvement teams.
After completing the training you will receive a VDA certificate of attendance.
Accompanied by an experienced instructor from automotive or supplier industry, the interview techniques will be taught by a professional coach with educational training.